Field is currently in private development and Season Zero testing. We do not sell personal data or use it for third-party advertising.
1. Who this policy covers
This policy applies to field.bh, Field's mobile app, Season Zero applications, match operations, support, recordings, and related Field services in Bahrain.
Field is the controller of the personal data described here unless a different controller is identified when you use a specific service.
2. Information we collect
The information we collect depends on how you use Field.
- Waitlist and contact information: name, email, phone number, age, preferred position, participation interest, language, and venue-enquiry details.
- Account and profile information: phone number, date of birth, display name, username, profile photo, playing position, clan membership, and settings.
- Football activity: bookings, attendance, parties, lineups, results, goals, assists, ratings, rankings, reliability history, reports, appeals, and support requests.
- Payment information: charge references, amount, currency, payment status, refunds, and Field Wallet records. Full card details are handled by our payment provider and are not intended to be stored by Field.
- Media: match recordings, highlights, clips, titles, privacy settings, and viewing activity.
- Technical information: IP address, device and browser details, app diagnostics, security events, and the language preference stored on your device.
3. How we use information
We use personal data to operate Field, including to create accounts, organize matches, process bookings and payments, verify attendance and results, calculate ratings, show player and clan history, produce recordings, provide support, enforce safety and reliability rules, prevent abuse, and improve the service.
We process data where needed to provide the service you request, comply with law, protect Field and its community, or where you have given consent. You may withdraw consent where consent is the basis for processing, without affecting earlier lawful use.
4. When information is shared
Field shares only what is reasonably needed to provide and protect the service.
- Other users may see profile, clan, match, rating, ranking, result, and public-clip information according to the product's visibility settings.
- Referees and authorized administrators receive match and safety information needed to operate games and review incidents.
- Service providers may process data for hosting, database, authentication, communications, payments, video delivery, diagnostics, and app distribution. These currently include Supabase, Vercel, Tap Payments, Twilio, Cloudflare, and Apple where their service is used.
- We may disclose information when required by law, to protect people or the service, or as part of a business reorganization subject to appropriate safeguards.
5. International processing
Some providers may process or store information outside Bahrain. Where required, Field uses appropriate contractual, technical, or legal safeguards for those transfers.
6. How long information is kept
We retain information only for as long as reasonably needed to operate accounts, preserve verified match and rating history, resolve disputes, prevent fraud, and meet legal, accounting, or safety obligations.
Waitlist data is kept while pilot recruitment is active and for a reasonable follow-up period. Deletion requests are assessed against records Field must retain, such as payment, audit, moderation, and official match records.
7. Younger users
The Season Zero waitlist accepts applications from age 12. Match eligibility may use a higher minimum age and is shown before booking. Where consent from a parent or guardian is legally required, Field will request it before the relevant participation or processing takes place.
8. Your choices and rights
Subject to Bahrain law and applicable exceptions, you may request access to your personal data, correction of inaccurate data, blocking or erasure, or object to certain processing. You may also withdraw consent where processing relies on consent.
You can change clip visibility and some profile information in the app. For other requests, contact hello@field.bh. We may need to verify your identity before acting.
9. Security and changes
We use access controls, environment separation, audit records, encrypted connections, and other reasonable safeguards. No system is completely secure, so please protect your account and tell us promptly about suspected misuse.
We may update this policy as Field develops. Material changes will be dated here and, where appropriate, communicated in the app or before you continue using an affected service.